1) Non-Virtual Plan

We do not follow any refund policy in non virtual plans as these are customised workout and diet plans which are
designed after consultation with the clients beforehand and accepting sign up amount.

2) Virtual Plan:

a) If a client experiences any medical problem during his/her training and the doctor advises them to rest from physical activity for more
than a month then we keep the remaining virtual sessions on hold and once the trainees resumes we unhold and give them complete
remaining sessions. It might be possible to change the trainer in this situation as it’s difficult to block the training windows of the same
trainer. Please ensure we need medical prescription from the doctor for the same.
b) If a trainer discontinues with JC Fitness, we give a replacement of the trainer to the client and if a client is not satisfied with the new
trainer then we refund the amount of the remaining leftover sessions.
Refund requests must be submitted via email to support@jcfitness.in and include your order number and reason for the refund. Our
team will review your request promptly and issue the refund to your original payment method within 7 business days. We appreciate
your understanding and cooperation. Your feedback is valuable to us and will help us improve our offerings. For any questions or
additional support, please contact us at support@jcfitness.in. Thank you for your trust in our services, and we look forward to helping you
achieve your fitness goals.